Revenue Audit Analyst

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize branches, improve operational efficiency, and maximize self‑service availability for financial institutions and retailers worldwide. NCR Atleos was ranked #12 in Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.

We are looking for an organized, efficient, detail‑oriented Revenue Analyst to join our Business Operations Revenue Assurance team. Analyst responsibilities include interpreting and validating contract terms for billing and payments previously created in our billing systems to ensure no past or future revenue leakage. This role involves manual calculation of CPI, SOFR, and other calculations performed outside of automated billing/payment systems;

validating all system‑generated calculations; documenting errors and tracking reduction in revenue leakage; updating procedures to prevent future leakage; reporting and tracking issues caused by system problems; and communicating issues and potential revenue recovery values to relationship personnel.

• Review customer contracts to identify current active contracts for auditing payment/billing.
• Audit contract payment/billing terms by comparing contract details to current calculations to ensure accuracy for new and existing customers.
• Validate CPI and SOFR protection and other manual calculations, document discrepancies, and coordinate payment/billing term corrections and lost revenue/expense calculations.
• Validate first bill for new customers and recently corrected customers to ensure accuracy prior to payment/billing delivery.
• Communicate and coordinate with Customer Relationship Managers to provide payment/billing correction information, resolve issues and provide clarifications related to billing/payment calculations and processes.
• Track issues, determine root cause, update procedures for corrective actions and track system updates required to completion.
• Query data to assist with investigation of issues.
• Prepare various monthly reports and data analysis associated with audit activities.
• Perform tasks associated with standard audit procedures such as pulling documentation and explaining process flows.
• Identify, document and assist with implementing business process improvements.
• Miscellaneous duties as assigned.

• Oracle
• Microsoft Office
• CORE/AMP/Morphis/Webtools – billing systems
• Third‑party systems
• Proprietary Contract Management and Billing software

• 2+ years of hands‑on experience with contract management, billing and/or accounting responsibilities.
• College‑level accounting coursework, bachelor’s degree, or equivalent work experience.
• Proficiency with Microsoft Office products, including Word, Excel, and Outlook.
• Experience with Microsoft Access, Power Query, PowerBI, SQL is a plus.
• Hands‑on, self‑starter with the ability to independently and effectively follow difficult issues through to resolution.
• Detail oriented and organized.
• Strong ability to multitask.
• Well‑developed verbal and written communication skills.
• Strong critical thinking/problem‑solving skills.
• Team‑oriented.
• Committed to meeting deadlines and flexible to work after hours as needed.

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short‑Term and Long‑Term Disability
• Paid Vacation
• 401(k)

NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.