Workday Billing Manager

Description

We are looking for an accomplished Interim Workday Billing Manager to support a 4 month contract engagement in Frisco, Texas. This role will focus on stabilizing a complex billing environment, improving invoice reliability across high-volume activity, and strengthening processes tied to diverse revenue arrangements. The ideal candidate will work across finance, contracts, and technology teams to identify root causes, resolve operational challenges, and build a more dependable billing structure.

Responsibilities:

- Evaluate the current billing setup in Workday to uncover process breakdowns, data issues, and configuration weaknesses affecting invoice generation.

- Lead efforts to correct urgent production problems so invoices can be created accurately and delivered on schedule.

- Partner with revenue accounting, finance, contracts, and technical stakeholders to define practical solutions for billing performance and control.

- Refine billing workflows to support large invoice volumes, multiple revenue channels, and nonstandard customer billing terms.

- Review inbound and outbound data feeds, including EIB integrations, to improve data quality and reduce recurring billing failures.

- Develop sustainable operating procedures and governance practices that strengthen the long-term effectiveness of the billing function.

- Analyze account activity and billing trends to identify risks related to credit, collections, and revenue accuracy.

- Provide recommendations for process improvements that enhance transparency, consistency, and scalability within the billing environment.

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Requirements - Demonstrated experience leading Workday billing operations in complex, high-volume business environments.

- Strong background in commercial billing, credit analysis, and collections management.

- Ability to assess process gaps, troubleshoot system-related billing issues, and implement practical corrective actions.

- Hands-on experience working with Workday data imports, exports, and EIB-based integrations.

- Proven ability to collaborate effectively with cross-functional teams across accounting, finance, contracts, and technology.

- Knowledge of commercial credit practices, including credit review and approval processes.

- Strong analytical skills with the ability to interpret billing data and identify operational risks.

- Excellent communication and stakeholder management skills in contract-based consulting or project environments.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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