Executive Assistant, C-Suite

Join a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions.

The Executive Assistant provides multi‑faceted administrative support and assistance primarily to the PGA’s CEO, while also supporting other C‑Suite executives as needed. This role handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and workflows across the C‑Suite. Manages the executives’ schedules, meeting and event preparations, follow‑up tasks, complex travel arrangement, expenses and budgets.

Conducts research and information gathering on behalf of the executive and prepares summaries and reports. Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgment, and knowledge of the organization to facilitate the executives’ activities and maintain confidentiality.

• Maintain the C‑Suite’s high volume calendars and schedules; prioritize email and communication correspondence; manage internal and external requests.
• Coordinate complex travel arrangements; anticipate travel‑related needs and proactively address potential conflicts or changes; provide real‑time support during travel.
• Manage and track expense reports and financial matters related to the C‑Suite, ensuring adherence to organizational budgets and policies.
• Handle sensitive and confidential information with unwavering discretion and professionalism.
• Greet visitors, serving as a positive representative for the executives.
• Resolve problems, mediate disputes and deal with issues before they bubble up to the C‑Suite.
• Serve as a sounding board to the C‑Suite in order to strategize and help form ideas.
• Serve as a lead on initiatives/projects as determined by the C‑Suite.
• Assist in preparing meeting materials, presentations, and reports, ensuring a high level of accuracy and professional polish.
• Work closely with Executive Assistant, Governance to coordinate meetings/events and Board Communication with the C‑Suite.
• Work with executives and senior leadership to collect information for the National Board of Directors Meetings.
• Maintain inventory of PGA of America branded items for distribution by C‑Suite; review, select and distribute PGA branded items for all incoming charitable donation requests approved by C‑Suite.
• Manage the creating and maintenance of the PGA’s electronic database for PGA Invitations.
• Maintain and update detailed contact lists for various boards, committees and councils the C‑Suite serves on.
• Maintain a detailed schedule of Allied Association, Speaking Engagements and Section Events calendar for the C‑Suite.
• Track and distribute Practice Round and Championship Series badges to President, Officers, C‑Suite and special requests for the Masters; keep detailed log of requested tickets for the Ryder Cup Matches; work with the Championship Department to ensure approved requests are fulfilled as available; assist the C‑Suite in obtaining tickets to PGA and non‑PGA events as requested.
• Attend meetings on or off‑site as requested by the C‑Suite; some travel required, including PGA Championship, Annual Meeting, PGA Merchandise Show and Ryder Cup Matches (when in US). Organize and execute logistics for meetings (on‑site and virtual) as needed.
• Run business errands as needed.

Contribute to a respectful and inclusive team environment by welcoming and respecting others’ beliefs, backgrounds, identities, abilities, and individuality to help ensure a supportive and engaging experience for Association Members, partners, customers, and guests. The PGA of America respects the uniqueness of each employee and offers everyone the means to find their place and thrive.

Embody the organization’s shared values and help ensure the organization’s values‑based culture thrives by proactively identifying and addressing any shared values, challenges and opportunities you are experiencing.

No supervisory responsibilities.