Operations Coordinator

Title: Operations Coordinator

Employee Classification: Administrative Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

Sub Division-Department: UNT-Div of Student Affairs

Department: UNT-DSA-Frisco-160110

Job Location: Frisco

Salary: commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

UNT at Frisco Student Services enhances the student experience by providing co‑curricular activities aligned with students' academic and professional goals. The operations team runs behind the scenes to provide a clean, organized building for the UNT community.

This position, located in Frisco, facilitates the daily operations of Frisco Landing and provides support to the Director of Operations. The Operations Coordinator supports UNT at Frisco and visiting faculty and staff.

Bachelor's degree and two years of highly responsible and varied office administration or business management experience; or any equivalent combination of education, training, and experience.

• Exceptional customer service skills.
• Advanced written communication skills.
• Advanced Microsoft Office skills.
• Knowledge of accounting/budgeting procedures.
• Ability to work under pressure, adjust to constant changes, handle multiple tasks, and coordinate work of others.
• Ability to keep complex records, assemble and organize data of complex nature, and prepare and submit reports in acceptable formats.
• Ability to conceptualize, plan and organize multiple programs and assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Skill in developing and maintaining good working relationships.
• Knowledge of policies, practices, procedures and terminology of assigned function.

• Experience in building management/operations.
• Customer Service.
• Data entry / Excel spreadsheets.

• Student Employment Recruitment:
  Review candidates using Handshake platform; conduct interviews, recommend students for hire. Serve as liaison with Student Employment and Payroll to resolve issues or ensure policy compliance.
• Supervise Student Assistants:
  Conduct New Employee Orientation, review Student Employee Handbook. Facilitate continued training through first 30‑60‑90 day training schedule. Track training competency using quizzes and Bridge and provide feedback through completion. Schedule & coordinate peer‑to‑peer training and feedback. Conduct performance reviews and provide constructive feedback and corrective action for improvement. Develop and facilitate semi‑annual training/reskilling workshops for student employees. Review and approve timesheets.
  
  Create seasonal staffing schedules.
• Emergency Management:
  Enact emergency procedures, assist emergency responders, complete incident reports.
• PM Building Manager:
  Support operational staff and building occupants, audit and assist with operations PM duties such as inspect classrooms cleanliness, room configuration, window blind functionality, room scheduling panels, usage of common areas. Submit work orders for building issues, repairs or equipment maintenance and service calls. Assist with building closing procedures when scheduled. Coordinate and communicate with PM staff such as Welcome Desk, Police, and other departmental staff.
• Event Support:
  Assist event team with room reservation entries, coordinate evening event set‑up, take‑down, and communications. Provide event support for weekend events as needed.
• UNTF Safety Coordinator:
  Conduct daily physical hazard inspections. Monitor and inspect AED and fire extinguishers monthly; report any issues to Work Control. Serve on UNTF Safety Committee. Stay up to date on safety and emergency training.
• Operations Support:
  Purchase, organize and monitor supplies. Maintain inventory & storage. Assist with Keywatcher system for key check‑out. Monitor & maintain swag inventory & organization. Provide front desk coverage as needed.

Communicating with others to exchange information; lifting and moving objects up to 20 pounds; moving about to accomplish tasks or moving from…