Front Desk Receptionist

Company Description

Skinchic Aesthetics is a medspa that blends modern wellness practices with the timeless philosophy of wabi-sabi, celebrating beauty in imperfection and the natural changes of life. The space is serene and minimalist, featuring organic textures like weathered wood, stone, and soft linen to create a calming, elegant environment. Treatments are designed to honor the imperfections of the body and mind, emphasizing harmony and healthy skin over unrealistic ideals of flawlessness.

Services may include personalized facials, lasers, and injectables, all focused on nurturing well‑being and elevating natural looks. The wabi‑sabi ethos guides both the design and the treatment approach, offering visitors a mindful, affirming beauty experience.

The Front Desk Receptionist is a full‑time, on‑site role based in Frisco, TX. This role is responsible for greeting guests, checking clients in and out, managing appointment scheduling, and maintaining a welcoming, calm front desk environment that reflects Skinchic Aesthetics’ philosophy. Daily tasks include answering phones, responding to inquiries, confirming appointments, processing payments, and maintaining accurate client records. The receptionist will coordinate with practitioners, manage the waiting area, handle basic clerical duties such as filing and data entry, and support the smooth flow of daily operations.

The role also involves providing attentive, respectful customer service, explaining services when needed, and ensuring every visitor feels seen, supported, and comfortable.

• Strong Customer Service and Communication skills with a warm, professional demeanor.
• Proficient Phone Etiquette and Receptionist Duties, including greeting guests and managing check‑in/check‑out.
• Solid Clerical Skills such as scheduling, data entry, filing, and handling basic administrative tasks.
• Ability to maintain a calm, organized front desk in a fast‑paced environment while supporting multiple practitioners.
• Previous experience in a spa, medspa, wellness, or healthcare setting is preferred.
• Comfort using appointment scheduling software and point‑of‑sale systems; basic computer literacy required.
• High school diploma or equivalent; additional training in customer service or administration is a plus.
• Reliability, discretion with client information, and a genuine interest in holistic and mindful approaches to beauty and wellness.