Sr. Commercial Marketing Manager - T-Fiber Customer Lifecycle and Revenue

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

• Develop marketing strategies that increase T‑Fiber customer dedication and drive revenue growth.
• Implement initiatives through go‑to‑market partnering with operations, supply chain, finance, messaging, product management, analytics, consumer insights, pricing and more. The role requires strong cross‑functional partnership across the enterprise to ensure detailed execution and an outstanding customer experience.
• Own the development of business cases for strategic lifecycle and revenue initiatives.
• Identify targeted opportunities based on segmentation of the customer base, competitive landscape, business performance and customer difficulties. Provide strategic recommendations on offers and programs to improve the customer experience and increase dedication.
• Analyze consumer insights to find opportunities and advise strategic recommendations.
• Develop succinct narratives for senior leadership showcasing data‑driven, customer‑centric strategic recommendations.
• Also responsible for other duties/projects as assigned by business management as needed.

• Bachelor’s Degree or equivalent experience (Required)
• Master’s/Advanced Degree (Preferred)

• Marketing experience in Fiber Internet and telecommunications (required)
• Finance experience in Fiber internet and telecommunications (preferred)
• Business case development to support strategic recommendations (required)
• Cross‑functional strategic leadership (required)
• Analysis of customer, business and industry data to drive business performance (required)

• Knowledge of financial drivers, experience in leading return on investment objectives, ability to develop high‑level financial models and review quarterly forecasts and budgets (required)
• Ability to lead planning cycle in fast‑paced and highly driven industry with collaborative approach (required)
• Experience in defining and leading marketing strategies (required)
• Strong communication skills by presentation, written and verbal methods; ability to synthesize large amounts of information into a cohesive story (required)
• Strong understanding of internet, voice and data services (required)
• Ability to influence, lead and mentor cross‑functional teams and foster new concepts and ideas (required)
• Experience in defining and delivering go‑to‑market strategies (required)
• Comfort with ambiguity and a dynamic work environment (required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
Yes

DOT Regulated Position (Yes/No):
No
Safety Sensitive Position (Yes/No):
No

Base Pay Range: $109,300 - $197,200 Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year‑end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To find the pay range for this role based on hiring location,

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