Coordinator of Business Operations & Integration

Purpose Statement

This role serves as a central operational leader responsible for coordinating efforts around the church’s business functions, including HR, finance, administration, communication, and systems, while ensuring alignment with ministry execution. They operate as a bridge between the business and ministry sides of the organization. They help ideas move from vision to execution, ensuring that systems, people, and processes are aligned to enable effective church building.

• Oversee and refine internal systems, workflows, and operational processes across the organization
• Manage administrative functions, timelines, deliverables, and follow-through for key initiatives and projects
• Coordinate logistics for church-wide events, internal operations, facility scheduling, and room reservations
• Strengthen organizational effectiveness by identifying inefficiencies and implementing process improvements

• Oversee organizational systems and databases, including attendance, giving, and people records
• Build and manage forms, automations, workflows, and reporting systems
• Ensure data accuracy, organization, and usability across departments
• Provide reports and operational insights that support leadership decision-making

• Support hiring, onboarding, payroll coordination, and staff communication processes
• Maintain employee records, documentation, background checks, and compliance-related systems
• Coordinate with finance and ministry leaders regarding budgets, expenses, reporting, and operational needs
• Collaborate with legal or external advisors when necessary, while ensuring confidentiality and proper handling of sensitive information

• Serve as a key communication contact for emails, calls, inquiries, and sensitive organizational communication
• Communicate professionally with church attendees, staff, servant leaders, and external contacts
• Help maintain the communication standard, tone, and professionalism of the organization
• Act as a bridge between ministry and business operations to ensure alignment, remove friction, and support execution of the church’s vision

The Director of Operations & Integration ensures the church is not just moving but moving in the right direction, with the right structure in place. They bring order where there is complexity, clarity where there is ambiguity, and alignment where there is disconnect, so the mission of the church can move forward without friction.

• A personal relationship with Jesus Christ and the heart of a servant leader.
• Strong attention to detail.
• Must have a desire and understanding of research, documentation, and policy development.
• Demonstrates a strong technical understanding and can quickly grasp new tools.
• Excellent relational, communication and organizational skills and maintains a positive, can-do attitude; values personal growth and development; and demonstrates passion for positive change/willingness to grow and change with ELC.
• Ability to effectively communicate information and ideas in written and verbal formats and build and maintain strong relationships.
• Team player, with the confidence to take the lead and guide other departments when necessary
• Strong project management or organizational skills.
• Proficient in MSOffice Office Suite, and accounting software