Senior Principal Analytics

Responsibilities

• Conduct performance monitoring on a continuous basis, evolving the function by automating and optimizing processes to become proactive and forward‑looking.
• Conduct forensic research and analysis on billing, payment and collections requests and issues to identify risks and opportunities and provide valuable information to internal and external stakeholders.
• Conduct in‑depth analysis and prepare value‑add presentations for clients offering insights into their performance and preparing recommendations.
• Evaluate comprehensive business intelligence to identify emerging trends, opportunities, and changes in payment industry practices.
• Provide insightful and actionable recommendations to support key decision‑making processes.
• Produce reports and communications for key stakeholders across Product, Sales, Finance, Accounting, Customer Success, and Operations, ensuring transparency and alignment.
• Collaborate closely with Product, Engineering, Operations and Finance to prioritize collection strategies and initiatives across a multi‑quarter roadmap.
• Evaluate initiatives based on revenue potential, cost savings, performance impact and risk.
• Own complex problem solving and drive outcomes through influence.

• 10+ years of experience in collections performance, operations, business analysis, strategy, or a related field within the payments industry.
• Strong analytical and problem‑solving skills, with a proven ability to interpret complex data and turn insights into actionable strategies.
• Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in quantitative and qualitative analysis to inform strategic pricing.
• Advanced Microsoft Excel analysis and PowerPoint presentation skills.
• A proactive approach to identifying and pursuing new opportunities for business improvement.
• Proven experience providing technical leadership.
• Ability to work in a fast‑paced and dynamic environment, managing multiple projects simultaneously with a focus on results.
• Knowledge of the payments industry landscape, including card scheme fees, bank processing costs, emerging pricing trends, and technology.
• Ability to think strategically and identify opportunities for innovation and improvement in payment systems.
• Commitment to excellence in work and a passion for driving business success through strategic analysis, data, and insights.

Dallas‑based candidates are expected to work from the office one to two days per week.

U.S. based salary range: $125,000 – $130,000 USD annually. Additional compensation such as bonuses and commissions may be available.

• Open paid‑time‑off (PTO) policy with quarterly company “disconnect” days.
• Parental leave and support for families with pets.
• Quarterly “Best Life” reimbursement for fitness or wellness activities.
• Medical, dental, and vision coverage.
• Employee Assistance Program (EAP).
• Premium Calm App subscription for employees and up to four dependents over age 16.

ABC is an equal‑opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. Inclusion is a business imperative.