Business Analysis Manager

Position Overview

We invest in our employees through a comprehensive Total Rewards package that includes competitive base salary, annual stock grants, an employee stock purchase plan, a 401(k), and free, year‑round money coaching. This role provides strategic and operational decision support, partnering closely with senior leadership, data modeling teams, and frontline field teams to deliver insights and analysis that drive compensation goals and improve customer and seller experiences.

• Provide insights and recommendations that optimize business experiences through cross‑functional collaboration and data analysis.
• Develop and maintain strong working relationships with executive leadership.
• Apply analytical and modeling techniques to support decision‑making focused on growing the organization the right way with sellers as the core focus.
• Maintain customer assignments across platforms, ensuring reduced friction for customers and sellers alike.
• Perform other duties or projects assigned by business management as needed.

• Bachelor's Degree plus 5 years of related work experience OR advanced degree with 3 years of related experience (Required).
• 4+ years working experience solving analytical problems using research, quantitative and qualitative approaches (Required).
• Working experience with Excel, Salesforce (Required).
• Working experience with Power BI, SQL, Snowflake (Preferred).
• U.S. Citizen status (Required).

• Business Acumen (Required).
• Data Analysis (Required).
• Data Storytelling (Required).
• Executive Presence (Required).
• People Management (Required).
• Project Management (Required).
• Stakeholder Management (Required).
• Strategic Thinking (Required).
• Minimum 18 years of age.
• Legally authorized to work in the United States.

Base Pay Range: $77,900 - $140,500
Corporate Bonus Target: 15%
Eligible benefits include medical, dental, vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, 12 paid holidays, parental and family leave, family building benefits, backup care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability insurance, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, and voluntary disability and long‑term care insurance.

Additional employee discounts are available for mobile service, home internet, and commuter and transit programs.

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Talent comes in all forms. If you are an individual with a disability and need reasonable accommodation during the application or interview process, please let us know by emailing Applic or calling 1‑844‑873‑9500. This contact channel is not a means to apply for or inquire about a position, and we are unable to respond to non‑accommodation related requests.