Business Resources Specialist

Under the general supervision of the Director of Business Retention & Expansion (“BRE”), the Business Resources Specialist is responsible for helping to establish and strengthen relationships with primary and major employers, contacting existing Frisco businesses and facilitating solutions regarding their needs and concerns, providing administrative and research support functions related to the BRE program, facilitating business retention/expansion, managing business databases for existing businesses, assisting on as needed basis in business attraction and technology-innovation/entrepreneurship ecosystem opportunities.

This position is also responsible for supporting the Director of BRE who oversees implementation of an effective business retention/expansion program.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

• Assists the Director of BRE in the development, implementation, and evaluation of the BRE goals and objectives.
• Coordinates with the Director of BRE to develop and implement programs, policies, and procedures to facilitate existing business retention/expansion to meet BRE goals and objectives.
• Communicates business opportunities and issues with appropriate entities for assistance.
• Assists Director of BRE to execute on the following processes and procedures for the BRE functional area:
• Conducts business evaluations/surveys as part of an effective business visitation program.
• Meets with new and existing business representatives on a regular basis; builds regular communications channel with businesses and is responsive to business interests providing assistance as needed.
• Creates awareness of local and state incentive programs and assisting in the preparation of incentive packages including due diligence and evaluation for business retention-expansion opportunities.
• Communicates to businesses local/state/federal programs information on workforce development, industry needs/trends, changes to existing programs, and new programs that become available to employers.
• Assists businesses with issues of concern; address and troubleshoot issues which may arise that could hinder doing or expanding business in Frisco.
• Tracks businesses feedback, needs, opportunities and responses to develop and refine BRE strategies, programs, and tools.
• Identifies at-risk, high-impact, and high growth businesses; generates new leads for business retention/expansion and relocation opportunities. Coordinates with pertinent City Departments to establish and maintain citywide business database.
• Assists clients and commercial real estate brokers with searches for available or suitable facilities and/or sites for new development and all related information available.
• Works closely with strategic alliance partners to support & promote the City of Frisco and Frisco EDC to various business clients and prospects.
• Serves as an FEDC liaison to community committees, organizations, or groups concerning economic development and workforce issues; assists with presentations to these groups as assigned.
• Facilitates planning and conducting special projects.
• Plans and manages BRE events, networks, and programs including agendas, meeting materials, presentations, lists, invitations, registrations, logistics, and follow up.
• Coordinates with the BRE Director on prospects, prospect data management, screening of qualified projects and drafting of Economic Incentive Proposals and Agreements.
• Coordinates research, assembly and development of target presentations, reports, information, and responses to Request for Information (RFI) and Request for Proposals (RFP) for BRE functional area.
• Develops and maintains prospect data, tracking database and periodic reports with assistance of Senior Assistant and Research Specialist.
• Assists the BRE Director to curate content and messaging for sharing information with/about employers, workforce, and local business assets.
• Provides primary administrative, meeting coordination, project support for the Director of BRE and the BRE functional area.
• Coordinates with BRE Director on recognitions and other outreach initiatives.
• Assists as needed with research, business attraction and technology-innovation/entrepreneurship activities.
• Assists as needed with administrative support and front office coverage
• Coordinates activities with Research Specialist, and Tech-Innovation Manager as needed:
• Acts as a backup as needed for Administration/registrations/travel logistics for BRE functional area.
• BRE research and analysis requirements.
• Assist with entertainment suites management.
• Special events planning, logistics, and follow up for other Business Development Team events.
• Assists with other projects and activities as…