Business Techno Analyst

Business Central Techno Analyst

Wiley X Inc - Frisco, TX 75033

Salary Range $95,000.00 - $ Salary/year Position Type Full Time

About Wiley X:

Inspired by a singular purpose of "building the world's best protective eyewear", U.S. Army Veteran Myles Freeman Sr. founded Wiley X in 1987. Over the years, we've become an iconic American brand and the most trusted name for protective eyewear. Brothers Dan and Myles Jr. continue to build on their father's legacy while leading the brand to innovate new eyewear products without compromising protection.

Today, our company creates premium protective eyewear for a wide range of customers who serve, work, and play in life's harshest environments.

We value motivated self-starters who aspire to be part of an organization focused on long-term success. Our vision is to be the leading provider of innovative eye protection worldwide, empowering individuals to pursue their passions and professions with confidence. Our team is supported by an inspiring culture and leadership grounded in never compromising, protecting, and trusting.

Our culture is based on our values.

Committed :
We show up every day with purpose, owning our responsibilities and delivering on our promises-no excuses.

Consistent :
We win by doing the right things the right way, over and over, with discipline you can count on.

Team Player :
We have each other's backs, communicating openly, supporting fully, and succeeding together.

Growth Oriented :
We push forward, seek better, and stay hungry, always learning, improving, and leveling up.

Scrappy :
We solve problems with grit and creativity, working smarter, moving faster, and never back down.

Position Summary

The Business Central Techno-Functional Analyst serves as a key resource for supporting, improving, and extending Microsoft Dynamics 365 Business Central across core business operations. This role combines functional business process knowledge, end-user support, configuration, reporting, and light-to-moderate technical capability to help ensure Business Central remains stable, effective, and aligned with business needs.

This individual will partner closely with stakeholders across Sales, Purchasing, Finance, Inventory, and Warehouse Operations to troubleshoot issues, improve workflows, document requirements, support reporting needs, and coordinate system enhancements. The role will also assist with BC extension support, release coordination, integrations, and technical documentation, while helping drive adoption, process consistency, and continuous improvement.

The ideal candidate brings a strong customer-service mindset, hands-on Business Central experience, and the ability to translate business requirements into practical system solutions.

Responsibilities & Essential Functions

This position is required to be on-site.

• Serve as a day-to-day Business Central resource for end users across core operational and financial workflows.
• Troubleshoot and resolve issues related to transactions, posting, permissions, master data, system configuration, and process flow.
• Support business users across the following areas:
• Sales & Customer Management: quotes, orders, invoices, pricing, discounts, credits, and collections
• Purchasing & Vendor Management: requisitions, purchase orders, approvals, invoices, and returns
• Finance & Accounting: general ledger, accounts receivable, accounts payable, posting setup, dimensions, bank reconciliations, fixed assets, and financial reporting
• Inventory Planning: item setup, replenishment policies, planning parameters, planning worksheets, forecasting inputs, safety stock, and reorder points
• Warehouse Management: receiving, put-away, picking, shipping, bin setup, inventory movements, adjustments, and basic/advanced warehouse processes
• Monitor recurring issues, identify root causes, and recommend corrective or preventive actions.
• Help maintain system integrity through strong documentation, process discipline, and change control.
• Drive standardization of business processes across functions while enabling scalable growth.
• Assist with configuring, extending, and optimizing Business Central to support evolving business…