Operations Analyst; HR​/Business Ops

TITLE:
Operations Analyst (HR/Business Ops)

POSITION TYPE:
Full Time

LOCATION:
Frisco, TX (Onsite)

World Link is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like  embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't"  you are passionate about what you do and having fun while doing it;

tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, World Link may be the place for you.

For more information about our craft, visit

We are looking for an Operations Analyst to join our Operations Team. You should be someone who is passionate about their career, who wants to grow and develop and willing to wear multiple hats in our operations department.

• Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
• Onboarding of new employees.
• Prepare and maintain various reports for different departments and clients.
• Ensure compliance with corporate policies.
• Follow-up activities for multiple work streams including accounting, payroll, legal, recruiting and HR.
• Create and maintain vendor management processes and databases.
• Work closely with operational departments to identify and evaluate the quality of different data sources used for key result/metric calculations and performance analysis.
• Review reports to ensure they meet predefined policies and guidelines.
• Perform all other duties that ensure compliance with all standards and regulations.
• Audit and validate operational data to ensure integrity across all systems and processes.
• Ad hoc project management for multiple work streams; HR, payroll, accounting, recruiting, legal, etc.
• Works on operational tasks as assigned.

• 1-3 years of experience in a related field.
• Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Limited supervision and the exercise of discretion.
• Strong interpersonal skills handling sensitive and confidential situations and documentation - ability to handle sensitive and confidential information in an appropriate manner.
• Ability to communicate effectively and clearly at all levels and with both internal and external clients.
• Excellent spelling, grammar, and written skills.
• Friendly and polite telephone manner.
• A high level of attention to detail is required.
• Highly effective at establishing priorities, multi-tasking and meeting tight deadlines
• Must be flexible and willing to adapt.
• Proactive and takes initiative to drive activities to closure, with limited supervision.
• Works to deliver excellent products and services at the lowest cost to the company as possible.

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands…