Receptionist, Customer Service​/HelpDesk

As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre‑owned luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long‑term careers and happy employees.

Employees work in a customer centric environment that offers amenities like:

• Crest Bistro with executive chef inspired menus
• Coffee bars
• Golf Putting Greens
• Dog Park
• Customer Technology Areas
• Vehicle Technology Consultants
• Automated drive‑thru Car Wash

• 401K

• Answers incoming calls and directs the caller to the appropriate person, if asked for by name, or department
• Communicates with callers in a professional, courteous and efficient manner, minimizing the time a caller is put on hold. Informs caller if there is no answer, requesting if they would like voice mail
• Takes messages, if requested by the caller, including full name, time of call, reason for call and return number. Communicate messages to the appropriate party in a timely manner
• For general inquiries, provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information
• Updates and distributes company telephone roster
• Greets and directs visitors to the company
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information
• Receives incoming mail
• Coordinates the pick‑up and delivery of express mail services (Fed Ex, UPS, etc.)
• May also assist with other related clerical duties such as photocopying, faxing, filing and collating

• Available to work evenings and Saturdays (closed Sunday)
• Available for part time hours
• Ability to read and interpret documents.
• Friendly and energetic
• Ability to communicate and relay information effectively to customers, employees, and management.
• Proficient in Microsoft
• Excellent organizational skills
• Professional personal appearance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.