Ideal Services Agent
Job in
Frisco, Collin County, Texas, 75033, USA
Listed on 2026-05-15
Listing for:
Omni Hotels
Full Time
position Listed on 2026-05-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Direct and assist guests and employees with communication needs in accordance with Omni standards;
Answer incoming telephone calls to the hotel efficiently and courteously;
Direct phone calls and messages to appropriate personnel or guest;
Initiate Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel;
Record and make Wake up calls;
Take all in room dining orders with accuracy.
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