Part Time Receptionist Customer Service Representative

About Us

Big Brainbox is an education company that helps students learn through hands‑on STEM experiences. We serve homeschool, after‑school, and neurodivergent communities, focusing on confidence, curiosity, and real‑world skills. Our environment is welcoming, engaging, and family‑focused.

• Competitive salary
• Flexible schedule
• Training & development

We are seeking a friendly and reliable Part‑Time Receptionist / Customer Service Representative to be the first point of contact for students, families, and visitors. This role is essential to creating a positive experience at Big Brainbox and supporting daily front‑desk operations. This position is ideal for someone who enjoys working with people, staying organized, and supporting a busy education environment.

• Greet students, families, and visitors in a warm, professional manner
• Answer phone calls and respond to basic questions about programs and schedules
• Assist with class and camp check‑in and check‑out
• Handle emails and basic administrative tasks
• Support customer service needs calmly and professionally
• Keep the front desk and reception area organized and welcoming
• Communicate with instructors and staff to support daily operations
• Handle confidential information responsibly

• Friendly, positive, and customer‑focused attitude
• Strong communication skills (verbal and written)
• Reliable, punctual, and well‑organized
• Comfortable working with children and families
• Basic computer skills (email, scheduling tools, spreadsheets)
• Previous experience in customer service, front desk, or administrative work is a plus
• Ability to multitask in a fast‑paced environment

• Competitive part‑time pay based on experience
• Flexible scheduling
• Supportive, team‑oriented work environment
• Opportunity to work for a mission‑driven education company
• Hands‑on experience working with families and students
• Employee discounts through ADP