Technical Specialist - ADP Workforce

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.

Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.

Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit  or join the conversation on Linked In, Facebook and Instagram.

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Job Summary

The Technical Specialist – ADP Workforce Now (WFN) serves as the primary escalation point for complex WFN technical issues across consulting projects and ongoing outsourced payroll clients. This role provides advanced system configuration expertise, partners closely with ADP, and supports internal teams and clients in resolving payroll and system-related challenges.

• Serve as the technical subject matter expert (SME) for ADP Workforce Now across consulting projects and recurring outsourced payroll clients.
• Act as the primary escalation point for complex WFN technical and payroll issues.
• Troubleshoot and resolve advanced system configuration and payroll challenges, coordinating with ADP as needed.
• Advise internal teams and clients on system capabilities, configurations, and module interdependencies.
• Support payroll-related projects and contribute to documentation, best practices, and continuous process improvements.

• Bachelor’s degree in business, finance, accounting,…