Director of Working Capital and Cash Operations

Director of Working Capital & Cash Operations – Frisco, TX

The Director of Working Capital & Cash Operations is responsible for leading all strategic and operational activities that impact company working capital, cash flow, and transactional finance performance. This role oversees cash management, accounts receivable aging and DSO performance, accounts payable optimization, vendor management, indirect procurement controls, and enterprise‑wide process improvement initiatives. The Director will lead a team of 8 to 12 employees, fostering development, accountability, and a culture of continuous improvement.

This position reports to the Group Vice President Finance.

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last‑mile distribution company specializing in tailored solutions for selected food service industry customers. Headquartered in Frisco, Texas, QCD serves thousands of restaurants throughout the United States, providing over 37,000 deliveries a week from 25 strategically located distribution centers. The company’s fleet averages more than 40 million miles driven per year and supports a nationwide non‑profit, the GSF Foundation.

• Lead, develop, and mentor a team of finance professionals.
• Establish clear performance expectations, accountability measures, and career development plans.
• Implement standardized processes and continuous improvement initiatives across all functional areas.

• Oversee daily cash management, ensuring accurate and timely bank reconciliations.
• Drive DSO improvement targets through proactive aging reviews, escalation, and cross‑functional alignment.
• Develop and deliver weekly cash forecasts covering receivables, payables, and expected cash flows.
• Monitor key working capital KPIs and develop action plans to improve cash conversion cycle performance.

• Oversee AP operations with a focus on accuracy, timeliness, and vendor experience.
• Negotiate supplier payment terms and discount opportunities to improve overall working capital.
• Conduct quarterly reviews of supplier aging, reconciliations, and compliance with payment policies.
• Lead process improvements to reduce AP‑related errors and streamline invoice‑to‑pay workflows.

• Implement and enforce the use of purchase orders for all indirect spend categories.
• Lead change management efforts with field operations, corporate leaders, and suppliers to ensure adoption.
• Partner with procurement and operations to improve compliance, visibility, and cost control.

• Execute a comprehensive supplier master data cleanup initiative, consolidating duplicate vendor accounts under a single master record.
• Implement improved vendor setup, maintenance, and governance processes to prevent future duplication.

• Drive improvements in DSO, AP cycle times, error reduction, and processing efficiency.
• Establish and monitor daily audit controls across AR and AP processes to ensure accuracy and compliance.
• Identify automation and technology opportunities to enhance productivity and financial integrity.
• Performs other related and assigned duties as necessary.

• Bachelor’s degree in Accounting, Finance, Business, or related field; MBA or professional certification (CPA, CMA, CTP) preferred.

• 7–10+ years of progressive experience in finance operations, treasury, working capital optimization, or shared services.
• Demonstrated success in leading teams and driving measurable financial improvements.
• Strong understanding of cash forecasting, AP/AR processes, vendor management, and financial systems.
• Experienced in leading change across diverse operational teams and influencing at all organizational levels.
• Excellent analytical, communication, negotiation, and problem‑solving skills.
• Skilled in collaborating effectively across functions and levels.
• Supported operational excellence and continuous improvement initiatives.
• Lead and develop talent.
• Used data to…