Brokerage Operations Analyst

Overview

The Operations Analyst is responsible for a variety of tasks related to opening, funding, account transfers, and ongoing maintenance of discretionary managed, fee-based accounts, as well as self-directed accounts. Under limited supervision, this role understands regulatory/compliance policies associated with the brokerage business and the financial impacts of operational and trading responsibilities.

• Process account opening, initiate money movement requests, account transfers, and account maintenance requests.
• Deposit client funds into the correct account.
• Perform various account maintenance processing/updates as directed by the supervisor.
• Communicate requirements to open, fund, and maintain a TIAA brokerage/managed account.
• Complete brokerage operation activities in a timely manner and at established productivity levels.
• Understand the regulatory requirements to open and maintain a brokerage/managed account.
• Collaborate with team to deliver exceptional service and manage a high volume of tasks to ensure cases are processed accurately and efficiently.

• Educational Requirements:
  
  University (Degree) Preferred
• Work Experience:
  
  No Experience Required
• FINRA Registrations: SRC Indicator: NRF
• Related
  
  Skills:
  
  Adaptability, Collaboration, Communication, Conflict Management, Continuous Improvement Mindset, Critical Thinking, Detail-Oriented, Financial Risk Management, Prioritizes Effectively, Transaction Processing
• Demonstrated ability as a problem solver with strong attention to detail

Base Pay Range: $24.04/hr - $31.30/hr actual base salary may vary based upon relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, compensation may include participation in incentive programs as applicable.

The organization offers a comprehensive Total Rewards package designed to support financial, physical, and emotional well-being, including a superior retirement program and competitive health, wellness, and work-life offerings. See the Benefits Summary for details.

Company overview: TIAA is a long-standing financial services firm focused on retirement solutions and asset management. The organization emphasizes a culture of impact, client focus, integrity, teamwork, and continuous learning.

Equal Opportunity Employer. TIAA does not discriminate based on age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or other protected status. Accessibility support is available for applicants requiring reasonable accommodations during the application process: contact accessibility.support or call .

Other notices:
Drug-free and smoke-free workplace. Privacy notices and notices of nondiscrimination are provided as part of the application process for applicants in the US, with content tailored by region as applicable. TIAA is committed to creating an inclusive workplace and improving opportunity for all employees.