Clinical Concierge - LMRT

Clinical Concierge LMRT
- Frisco

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Location:

2552 W. Eldorado Pkwy., suite 550, Frisco, Texas 75033 (This position will float across multiple Texas Health Urgent Care locations)

Works hours:
Full‑Time, 3‑12 hour shifts a week, 7:45 AM – 8:15 PM

• H.S. Diploma or Equivalent Required
• Completion of approved LMRT training program with proficiency in chest, extremities, skull and spine required
• Successful completion of a Medical Assistant education program preferred
• Successful completion of a CHCP externship at Breeze Urgent Care preferred
• 6‑month previous x‑ray experience or completion of an internal THR LMRT training program in lieu of experience required
• Successful completion of a CHCP externship at Breeze Urgent Care required
• 6‑month previous clinical experience as a LVN, MA, CNA, or other patient‑care staff preferred
• 6‑month previous experience as licensed LMRT preferred
• Strongly preferred experience includes obtaining patient medical histories, administering medications per protocol, performing vital signs, assisting with basic clinical procedures, documenting patient encounters in the EMR and supporting patient flow in a clinical setting
• Previous experience with electronic health record, straight‑arm x‑ray and orthopedic experience preferred
• LMRT issued by the TMB with specialties: chest, extremities, skull, and spine upon hire required
• Medical Assistant Certification upon hire preferred (required prior to administering injections)
• BCLS – Basic Cardiac Life Support (maintained every 2 years, required prior to providing independent patient care) within 30 days of hire Required
• THR Urine Drug Collector training (Maintained every 5 years, required prior to providing independent care) within 30 days of hire Required

• Collect identification and payor related documentation, conduct registration using EPIC workflow.
• Measure and document vitals and communicate the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level.
• Document chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider.
• Perform and document laboratory testing and collections per provider orders and/or standard operating procedures, including venipuncture with prior competency check‑off.
• Administer and document oral and intramuscular medication using the appropriate medication verification workflow. If a Medical Assistant, may also perform injections with the appropriate competency check‑off.
• Assist provider with procedures such as maintaining sterile field, laceration repair, I&D, and application of ortho‑goods and ortho‑glass.
• Perform diagnostic x‑rays and document completion of radiology examinations within the licensed scope of practice as ordered and verified by the provider.
• Perform x‑rays following established protocols and utilize appropriate exposure factors for care and safety, ensuring images are transferred to radiology group for overread and that all images have a report on file in the medical record.
• Behave professionally and empathetically to build trust, comfort, understanding, and relationships with consumers and secondary guests in line with patient experience standards.
• Welcome the consumer and secondary guest(s) to the center and inquire about the purpose and nature of the visit and appropriate screening questions.
• Recognize and notify provider immediately of emergent patients, perform BLS, provide oxygen administration, and assist provider with emergency care.
• Schedule appointments for primary‑care referrals for consumers.
• Maintain office supplies, medical supplies, and medications at appropriate par levels as assigned.
• Perform quality checks throughout the facility per established policies and procedures.
• Other duties as assigned.

Texas Health Breeze Urgent Care was designed, built and staffed with the needs of North Texans in mind. From allergies and earaches to sprains and strains, we stand ready to treat most minor illnesses and injuries. With centers open 8 a.m. to 8 p.m., 365 days a year, little or no wait times, and the…