Lead, Medical Practice Office

Lead, Medical Practice Office

US Heart and Vascular is in need of a Medical Practice Office Lead to join our Heartplace clinic in Frisco, TX.

Responsibilities:

• Responsible for all office scheduling; physician, patient and front-office employee related.
• Ensures efficient function of the office through proper employee scheduling. Working with back-office coordinator for back-office staff, accepts, considers and approves/denies employee requests for PTO.
• Ensures all employees are correctly administering time sheets. Ensures time submitted for payment is accurate and complies with Company policy. Approve time for payment in a timely manner.
• Supervises and/or performs Check-In, Check-out, scheduling, insurance verification/precertification and payment collection process as required due to office demands.
• Responds to patient account inquiries (check for accurate ins. Reimbursement & open charges.
• Negotiates and arranges financial arrangements w/patients.
• Oversees or performs scheduling hospital procedures/test, doing orders & precertification.
• Works with Operations and Human Resources to assist in resolving office issues, employee performance or policy issues, and/or employee concerns.
• Responsible for initiating the evaluation paperwork process including instructing staff on the self-evaluation process and offering input on employee performance in relevant categories.
• Assists with the management of, and oversees, the OSHA and HIPAA requirements for the clinic

Requirements:

• High School diploma or equivalent.
• 2-4 years medical office experience to include heavy scheduling experience: physician, patient and employee related
• Supervisory experience: strong employee relations skills