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Guest Arrivals Supervisor: Lead, Elevate Guest Experiences

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: Universal Studios
Full Time position
Listed on 2026-08-09
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Universal Kids Resort in Frisco, TX is seeking a Leader to oversee the daily operation of the Guest Arrivals team, including parking, admissions, rentals and pass sales. You will lead and coach front-line staff, monitor safety, guest interactions and labor budgets, and partner with inter-departmental teams.

The role requires flexible scheduling and strong guest-service focus. Responsibilities include staffing oversight, performance coaching, cross-training, and ensuring operational readiness and

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