Operations Manager-Rough Riders Field

Position: Premium Operations Manager-Rough Riders Field
Proof of the Pudding is a chef-led hospitality company delivering food and beverage experiences at some of North America’s most complex sports, entertainment, cultural, and live-event venues.

Founded in Atlanta in 1979, Proof has built a national reputation for doing hospitality differently — from-scratch cooking at scale, hyper-local sourcing, and a partnership-first approach that treats clients as collaborators, not contracts. The company serves professional and collegiate sports venues, convention centers, cultural institutions, and large-scale destination events across the United States and Internationally.

Job Description We are seeking a Premium Manager for our Rough Riders Stadium located in Frisco, Texas to oversee the premium operations. Additional responsibilities include managing the client relationship and being the point person for the leadership of all managers and employees covering premium operations.

Responsibilities:

Overseeing and effectively managing all day-to-day duties to ensure that each event is executed flawlessly from start to finish.

Oversee the planning, execution, and financial performance of all non-game day catering operations, ensuring exceptional food quality, service standards, and client satisfaction.

Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; and maintaining security systems.

Responsible for communication between Proof of the Pudding and the client. Serves as the first point of contact for all sales inquiries from the client. Responsible for nurturing this relationship.

Meets venue financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Communicating financial statements, Reports, and other requested documents to provide Proof of the Pudding Corporate.

Managing existing and developing leadership teams, encouraging growth and mentorship with all managers and hourly staff

Organizing frequent meetings and open lines of communication with sales, operations, concessions, and culinary team in preparation for each event.

Responsible for setting the precedence that all staff will follow including but not limited to uniform expectations, customer service policies, uniformity in buffet aesthetics and creating a positive and productive workplace culture

Responsible for oversight of all product ordering and logistics.

Managing the team that is scheduled to run each event. Leading by example and developing employees to reach their full potential.

Attending and executing each event to ensure that it runs smoothly from the set-up to the break-down.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Performs other related duties as needed

Qualifications

Bachelor’s degree in hospitality, food and beverage management or a related field, and/or appropriate combination of education and experience to support on the job effectiveness.
4+ years of Food & Beverage Leadership experience, with at least 2 years in a live entertainment or high-volume catering setting

Demonstrated financial acumen with proven track record for generating revenue growth.

Strong people skills with a kind demeanor.

Solid and proven track record for sales and leadership success.

Tech savvy, with high proficiency in all Microsoft Office programs

Experience with BEO software, Caterease, is preferred

Must live near or be willing to relocate to Starkville, MS.Specialized

Qualifications:

Excellent listening and communication skills

Renowned time management skills

Strong…