More jobs:
Desktop Technician
Job in
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-02-20
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-02-20
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Tech Digital Corporation, is seeking the following. Apply via Dice today!
Job Description- Imaging and deployment of Mac & Windows devices
- Troubleshoot macOS issues, recovery mode, Apple Silicon, system logs, File Vault
- Support Jamf (policies, profiles, enrollment, patching)
- Provide Level 2 onsite support
- Handle IMAC activities (Install, Move, Add, Change)
- Perform hardware and software installations
- Smart‑hands support for onsite teams
- Provide remote support for traveling or home‑based users
- Troubleshoot Bit Locker (Win) and File Vault (Mac)
- Maintain 5+ ticket resolution/day in Service Now Update asset details & maintain accurate inventory
- Support weekly/monthly inventory checks
- Assist with device refresh cycles
- Unbox, pack, and ship IT equipment
- Document incidents & resolutions in Service Now
- Perform data backup & restoration
- 3+ years of Desktop/Field Services experience
- Strong experience in macOS troubleshooting
- Knowledge of Mac hardware, peripherals, OS‑level issues
- Experience with Jamf Pro (preferred)
- Working knowledge of Windows 10/11 and Active Directory
- Strong communication & customer interaction skills
- Ability to work independently and within a team
- Comfortable in a fast‑paced onsite environment
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×