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Technical Support Analyst

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: NCR Atleos
Full Time position
Listed on 2026-02-22
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Technical Operations Analyst II

Location:
Frisco, TX (Hybrid – 3 days onsite)

Company: NCR Atleos

Join the global leader in ATM deployment and management! At NCR Atleos, we keep ATMs running for retailers, banks, and consumers worldwide. Our team ensures millions of transactions happen seamlessly every day.

What You’ll Do:
  • Provide technical support for ATMs across NCR, Diebold, Hyosung, and more.
  • Troubleshoot remotely and coordinate field service when needed.
  • Collaborate with engineers, vendors, and customers to resolve issues quickly.
  • Document processes and support projects that enhance ATM functionality.
  • Monitor ATM performance and maximize uptime in a fast-paced environment.
What We’re Looking For:
  • 2+ years of experience with NCR Full Function ATMs.
  • Strong problem‑solving and decision‑making skills.
  • Proficiency in Microsoft Office and Windows.
  • Excellent communication skills;
    Spanish bilingual is a plus.
  • Ability to work after‑hours as needed.
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