Manager, Database

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024 Car Max, the way your career should be!

The Technology Manager at Car Max is a people leader who is passionate about technology and how it enables a growing organization. They define roadmaps, manage stakeholders, and align teams to the organizational vision. They partner across teams, work closely with technologists to execute projects while helping toeliminatebarriers and roadblocks. The Technology Manager
adapts their leadership approach based on the team structure—whether leading internal associates directly, overseeing outsourced service delivery, or a combination of both.If you have a passion for people, technology, and delivering results through diverse teams, this is the job for you!

Lead a portfolio of diverse Database technology projects and a distributed team of engineers with deep experience in Database technologies through technology modernization and transformation

• Lead teams across different operating models, adapting managementstyleappropriately providing direct coaching and development for internal associates, and performance oversight and feedback for service provider resources

• Develop people through effective communication, ongoing feedback, and career development support

• Shape an inclusive culture to attract strong talent while thriving in innovation, continuous improvement, and collaborative teamwork

• Foster a unified team culture that bridges internal and external resources;champion collaborative behaviors regardless of reporting structure

• Work with stakeholders to develop and execute roadmaps aligned to business objectives

• Drive delivery execution—leading Agile ceremonies and daily operations for teams under direct management, while ensuring outcomes and quality standards are met across all delivery models

• Work through others to deliver resilient and scalable technology solutions that solve complex business problems

• Communicate effectively at and above their level, ensuring alignment and support for teamobjectiveswith stakeholders and Senior Leadership

• For outsourced services:hold providers accountable to contractual commitments, quality standards, and delivery timelines

• Serve as primary liaison between Car Max stakeholders and provider teams; manage relationships proactively and handle day-to-day escalations

• Ensure provider resources are properlyonboardedand have appropriate knowledge of Car Max systems, processes, and culture

• Participate in governance meetings; prepare and present status, metrics, and issues for assigned areas

• Monitor performance against SLAs and KPIs;validateaccuracy of reported metrics and drive root cause analysis for issues

• Ensure compliance with Car Max policies, security standards, and regulatory requirements; support audits by providing documentation and evidence for assigned areas

• Support continuous improvement initiatives and track progress toward productivity targets

• Participate in cost management and budgeting for assigned teams and services

• For outsourced services:validateinvoices against deliverables and contracted terms; trackutilizationand flag discrepancies

• Support cost tracking and savings realization reporting

The Technology Manager's primary responsibility is to partner with their business areas and provide technology solutions and services that help deliver Car Max's strategic mission and plans. This Manager leads teams
across various delivery models—adapting their approach whether managing internal associates or overseeing outsourced delivery—enabling Car Max's technology journey. You will be results-oriented, data-driven, and have a proven record of accomplishment influencing outcomes. The Manager will be comfortable guiding teams, setting performance standards,
ensuring accountability and compliance across all team types,and motivating people to perform quality work.

• BS/BA degreerequiredwith preference for a Technology related field of study…