DevOPS Engineer

In this role, you can expect to:

• Support and coordinate the ongoing operational activities (compliance, patching, deployment, monitoring, reporting) for our private and public cloud hosted solutions.

• Own end-to-end availability and performance of infrastructure platform and build automation to prevent problem recurrence.

• Manage on-call rotations across continents, using a follow-the-sun model.

• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of systems.

• Focus on optimizing existing systems, building infrastructure, and eliminating work through automation.

• Debug system level problems in a multi-vendor, multi-protocol network environment with high-level technical expertise on complex issues.

• Resolve all technical issues, clearly documenting the analysis and customer communication and action items within the RCA post engagement.

• Collaborate across multiple global engineering teams.

• Bachelor’s degree in computer science or information technology with 5+ years of Dev Ops experience in a large enterprise organization. Proven experience in leading global teams

• Excellent communication skills and a sense of ownership, with a systematic problem-solving approach

• Solid experience designing, analyzing, and troubleshooting large-scale distributed systems.

• Proficient knowledge of TCP/IP, HTTPs, SSO-SAML/OICD and SaaS understanding

• Solid experience with Infrastructure as a code – Cloud Formation, Terraform

• Proficient experience supporting large scale cloud environments, including multi-site Kubernetes deployments and working with container technologies, deployment and orchestration (Docker, Kubernetes, Helm)

• Prior experience deploying and managing EKS clusters using Cloud Formation

• Proficient experience with Access Control Policy / RBAC

• Proficient experience in Python / Go (Golang) / C++ / Java

• Solid experience with Bash or Shell Scripting

• Good understanding of Linux/Unix

• Solid experience with cloud vendors like AWS, OCI, Azure, private cloud etc.

• Skilled in CI/CD pipeline creation and deployment of infrastructure as code in AWS using Cloud Formation, Terraform, knowledge about Git Ops / Git Ops tooling (e.g ArgoCD)

• Proficient experience in Salt Stack/Ansible/Chef/puppet

• Solid experience with Source Code Management tools (Git Hub, Gitlab, SVN) and an understanding of branching and integration processes.

• Solid experience in Monitoring - SLI/SLO/SLA

• Must be a US Citizen