Principal Business Quality Analyst; BQA -Salesforce Consumer Goods Cloud; REX

Position: Principal Business Quality Analyst (BQA) -Salesforce Consumer Goods Cloud (REX)
Job Overview:

We are seeking a Business Quality Analyst (BQA) - Consumer Goods Retail Execution who brings deep retail execution expertise and a strong focus on quality. This hybrid role bridges business analysis and quality assurance to ensure Salesforce Consumer Goods (CG) Cloud solutions meet business needs, support realworld field execution, and are delivered with high quality. The BQA serves as a domain expert and quality gatekeeper, partnering with Product, Engineering, and Business teams to define clear acceptance criteria and validate solutions end to end.

As a Senior Engineer, you will…Act as the retail execution domain expert, ensuring Salesforce Consumer Goods Cloud solutions support realworld field workflows such as store visits, tasks, surveys, promotions, and Perfect Store execution

Partner with Product Managers and business stakeholders to clarify requirements, identify edge cases, and translate retail execution needs into clear, testable acceptance criteria

Serve as a quality gatekeeper, validating that solutions are not only technically sound but operationally usable by field sales and merchandising teams

Design and execute functional, integration, and user acceptance testing (UAT) across CG Cloud and related field/mobile capabilities

Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.

Identify gaps early in the delivery lifecycle to reduce rework, defects, and downstream business impact

Collaborate closely with Engineering, System Integrators, and QA resources to triage defects, validate fixes, and certify release readiness

Collaborate and share lessons learned regarding performance and reliability issues with all stakeholders including developers, other SREs, operations teams, and project management teams.

Participate actively in Agile ceremonies, including backlog refinement, sprint planning, reviews, and golive readiness discussions

Provide input into release decisions by assessing business readiness, execution risk, and quality outcomes

Ensure delivered functionality aligns with retail execution KPIs and operational success metrics, not just stated requirements

Oversee, design, implement, and manage Dev Ops capabilities using continuous integration/continuous delivery toolsets and automation. Total Rewards:

Salary Range: $97,000 - $165,000

Actual placement within the compensation range may vary depending on experience, skills, and other factors

Benefits, subject to election and eligibility:
Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Requirements:

Bachelor's degree in related field (e.g., Computer Engineering, Information Systems, etc.) or equivalent combination of education and work experience.

Typically, 8+ years of experience.

Must have 5+ years of DSD industry experience

Demonstrated handson experience with Consumer Goods retail execution processes, such as store visits, merchandising, promotions, tasks, surveys, and instore compliance

Experience working with Salesforce platforms, preferably Consumer Goods (CG) Cloud or comparable field execution solutions. Familiarity with mobile or offline execution scenarios

Proven ability to translate business requirements into clear, testable acceptance criteria

Strong experience executing functional, integration, and user acceptance testing (UAT) from a businessuser perspective

Strong communication skills with the ability to collaborate effectively with Product, Engineering, QA, and business stakeholders

Ability to identify gaps, risks, and edge cases early to protect solution quality and business outcomes

Should have strong analytical, critical thinking, process modeling and decision making skills Native-level proficiency/fluent in English.

Experience working in Dev Ops and Agile technology environments. (preferred)
Licenses and Certifications

Required:

Salesforce CG Cloud or related Salesforce certification preferred Company Overview:
Keurig Dr Pepper (Nasdaq:…