Director, AI and Innovations Communications

Director, AI and Innovation Communications

Thomson Reuters builds AI systems that transform how professionals work. In this role you will drive communications strategy and execute campaigns to position Thomson Reuters as the leading global technology company in the AI race for professionals.

Develop bold communications strategies for AI model and product launches, translating technical capabilities into professional value.

Ensure every launch lands with professional audiences—lawyers, accountants, compliance officers, government agencies—tailored to their workflows and pain points.

Partner with product and engineering teams to surface stories early and build launch narratives that drive commercial impact.

Develop new and innovative channels for storytelling.

Lead communications for customer announcements and success stories that demonstrate real‑world AI impact.

Build a library of customer proof points and case studies with measurable outcomes that sales and marketing can use across channels.

Develop new and engaging content that shows how Thomson Reuters’ AI is transforming professional work in tangible, credible ways.

Lead end‑to‑end communications for strategic partnerships, from messaging development through media execution.

Uncover new opportunities for storytelling with partners, coordinate activation, and maximize joint visibility.

Support positioning for Thomson Reuters’ product and technology leaders through media preparation, speaking engagements, bylined articles, and social content.

Develop platforms that establish Thomson Reuters executives as authoritative voices on AI for professionals.

Track competitive landscape and develop messaging that draws clear, substantive contrast with competitors.

Arm spokespeople and go‑to‑market teams with language and proof points to articulate Thomson Reuters’ differentiation.

• Develop and execute AI and innovation communications strategies across product launches, partnerships, customer stories, and executive thought leadership.
• Lead end‑to‑end communications for product launches, partnership announcements, and customer stories—starting with messaging development through media placement and internal rollout.
• Translate AI product innovations into narratives relevant to professional audiences, focusing on workflow transformation and business outcomes.
• Work closely with product managers, engineers, and technology leaders to understand roadmaps, surface stories, and translate complex innovations into compelling communications.
• Prepare executives for media interviews, speaking engagements, industry conferences, and analyst conversations.
• Create high‑quality content across formats—press releases, blog posts, case studies, briefing documents, bylines, social content, and sales‑facing materials.
• Build and maintain relationships with technology, business, and trade media covering AI, legal tech, fintech, and professional services.
• Monitor AI industry trends, competitive developments, and regulatory discussions to provide timely counsel.
• Coordinate with marketing, sales, product marketing, analyst relations, and regional teams to keep messaging aligned and opportunities surfaced.
• Build repeatable playbooks and processes that let a lean team operate at scale and velocity.
• Support issues management related to AI, including responsible AI messaging and reputational matters.
• Manage at least two direct reports.

• 10+ years of experience in technology communications, in B2B technology, SaaS, or enterprise software within a large, matrixed organization.
• Worked across multiple communications disciplines—product, customer, partnership, and/or executive communications.
• Experience leading product and innovation PR teams.
• Deep understanding of AI, machine learning, or emerging technologies with the ability to translate complex technical concepts for professional audiences.
• Understanding of how professionals and enterprises evaluate and adopt technology, and ability to write to that audience credibly.
• Track record of…