Field Service Support
Job in
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-06-27
Listing for:
Aespatech
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Responsibilities
- Provide specialized On Call Support for hardware, software, and network problem diagnosis and resolution for end users.
- Familiar with common desktop issues and able to explain steps on call to help users resolve them quickly.
- Coordinate and manage relationships with vendors and support staff that provide hardware, software, and network problem resolution.
- Excellent skills in user IT infrastructure – desktops, laptops, printers, handhelds, smartphones, etc.
- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications (i.e., Office).
- Administration experience of MS Active Directory users & groups, policies and management concepts.
- Knowledge of features of MS Office 2007/2010.
- Ability to assist users remotely and explain necessary steps on call.
All your information will be kept confidential according to EEO guidelines.
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