Portfolio Manager

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Job Overview

The Portfolio Manager contributes to T-Mobile's success by leading programs and projects that support digital transformation and enhance customer experience within the organization. This role manages portfolio plans, requirements, risks, and cross-functional collaboration to ensure alignment and successful delivery. The Portfolio Manager applies program and project management methodologies to identify risks, opportunities, and provide actionable recommendations to leadership. Success is measured by meeting strategic goals, managing risks effectively, and delivering clear insights to collaborators.

The work impacts organizational efficiency and customer satisfaction by driving portfolio execution, continuous improvement, and throughput of ideas to projects and programs.

Job Responsibilities:

* Develops and manages portfolio program plans and schedules to achieve strategic business goals. Compiles all necessary information in partnership with project managers, program managers, and product teams to ensure the portfolio is kept up to date. Works with internal and cross-functional teams to understand the roadmap, indicate any constraints and dependencies, and maintain launch calendar transparency. Provides regular portfolio status updates and reports that translate complex program information into actionable insights for leadership.

* Leads the creation and validation of portfolio requirements to align with customer and technical needs. Maintains a strong and customer-focused relationship with Directors and Senior Managers to ensure prioritization aligns with enterprise strategic objectives and goals.

* Maintains and updates risk, action, issue, and decision logs to monitor and address project challenges. Identifies cross-project and program dependencies, creates risk mitigation recommendations, and calls out issues that negatively impact resources or ability to deliver on time.

* Coordinates cross-functional collaboration with internal and external collaborators to ensure seamless portfolio execution. Drives process improvements and implement guidelines to enhance portfolio efficiency and effectiveness. Partners with Finance on budget tracking and contribute to operational metrics that drive efficiencies.

* Contributes to corporate governance process by establishing process, continuous improvement, and documentation. Also responsible for other duties/projects as assigned by business management as needed.

Education and

Work Experience:

* Bachelor's plus 2 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent. Acceptable areas of study include Business Administration, Project Management, Program Management or related field

* 2-4 years:
Experience in managing, assessing, or working in some facet of the project life cycle.

* 2-4 years:
Confirmed ability to develop and manage program schedules, requirements, and reporting.

* Less than 2 years: proven experience in program management, including cross-functional leadership and delivering customer-centric projects. Experience leading cross-functional teams and driving digital transformation initiatives.

Knowledge, Skills and Abilities:

Budget Management, Intuition For Business, Data Analysis, Data Visualization, Portfolio Management, Project Management, Relationship Management, Risk Assessments, Collaborator Management, Critical Thinking

Licenses and

Certifications:

* Program Management Professional (PgMP) (Preferred)

* Project Management Professional (PMP) (Preferred)

* At least 18 years of age

* Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):
Yes

DOT Regulated:

DOT Regulated Position (Yes/No):
N…