VP, Information Technology & Security

VP, Information Technology & Security

Boingo is looking for a senior technology leader to unify corporate IT operations and Information Security under one executive function within Engineering. This is a critical leadership role for a company that operates secure, high-performance networks in airports, transit hubs, military bases, stadiums, and commercial properties - and that depends on a modern, compliant, and automated corporate technology foundation to support that mission.

Beyond internal corporate IT and security, Boingo is also building and delivering security products and services for the venues where we operate. Across military installations, airports, transit systems, stadiums, and other large-scale environments, security is becoming an essential part of the DAS, private network, and Wi-Fi solutions we design, deploy, and manage. Boingo is actively developing a venue-focused security offering, supported by the product team and delivered in close partnership with Security, Engineering, and Network Operations.

This leader will help ensure our internal security organization is strong enough to support both enterprise compliance and this growing customer-facing security business.

• Lead corporate IT operations through the IT Manager, ensuring reliable service delivery for employees, contractors, and partners
• Own the corporate technology stack, including Microsoft 365, Entra , Google Workspace, endpoint management, SaaS provisioning, and corporate network, and access services
• Drive automation of identity, access, device lifecycle, and workforce onboarding/offboarding in partnership with HR, Legal, and Engineering
• Establish IT service levels, operational metrics, and executive dashboards for availability, risk, compliance, and automation coverage
• Manage vendor relationships, licensing, and contracts for corporate IT and security tooling

• Provide executive leadership over Information Security, including GRC and Cybersecurity functions
• Own and mature Boingo's GRC program, including risk register management, control mapping, evidence collection, and audit readiness
• Maintain alignment with NIST, SOC 2, and applicable regulatory and contractual obligations
• Partner with Legal, HR, Finance, and Engineering on policy development, vendor security, incident response, and risk acceptance
• Ensure security architecture, IAM/PAM, vulnerability management, logging, monitoring, and endpoint security programs operate effectively across the enterprise

• Partner with Product, Engineering, and Network Operations to support the development and delivery of Boingo's venue security offering
• Ensure security requirements are embedded into DAS, private network, and Wi-Fi network designs, deployments, and ongoing operations for customer venues
• Align internal security standards, controls, and operational practices with the security capabilities Boingo delivers to airports, transit systems, military bases, stadiums, and other large-scale environments
• Support go-to-market, customer, and operational readiness for venue security products and services
• Serve as a senior security voice in cross-functional discussions involving network architecture, product roadmap, deployment, and customer support

• Build, mentor, and retain a high-performing leadership team across IT and Security
• Define annual IT & Security strategy, roadmap, and budget in alignment with Engineering and company objectives
• Unify IT operations and security into a single control plane for identity, devices, and access
• Serve as escalation point for major incidents, audit findings, control gaps, and operational outages
• Represent IT & Security in executive forums, audit activities, customer security reviews, and cross-functional governance

• 15+ years of experience in information technology, information security, or infrastructure leadership, with 8+ years in people management