Sr Product Manager, Technical

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This role is critical for managing complex technical products that align with business objectives and customer needs within the organization. It involves owning the product lifecycle end to end, including vision, roadmap, technical delivery, and stakeholder collaboration. The role requires integrating customer insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering products that meet business goals, customer satisfaction, and technical performance metrics.

The work impacts the organization by driving product innovation, operational efficiency, and enhancing customer experiences through effective product management.

You'll be joining the Central Product Management team within T-Mobile's Data & Intelligence organization, the enterprise Data Center of Excellence serving product and platform needs across the organization. We specialize in data domain and data platform product management, working across a complex portfolio that spans data infrastructure, semantic layer development, and AI-enabled decision intelligence for both human and machine consumers.

Our team operates at the intersection of technical depth and strategic alignment. As part of T-Mobile's Enterprise Transformation & AI organization, we work in close partnership with the AI COE, AI Engineering, and program teams to deliver AI-enabled experiences for both our business partners and consumers, and we apply that same AI-forward mindset to how we operate as a product team.

We're building products that enable the business to move from data access to data intelligence, and we take that mission seriously. We're a collaborative, diverse, and flexible team. We move with urgency and intention: energized by hard problems, motivated by impact, and we don't wait for permission to do the right thing. If you thrive in a high-complexity, high-impact environment and want your product work to shape how an enterprise thinks, decides, and operates with data, this is the team.

Job Responsibilities:

* Manages development of adoption tools and training materials.

* Familiarity with ChatGPT, Claude or similar products to accelerate operational aspects of the Product role

* Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).

* Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste;
Dev Ops CICD;

* Relationship & People, Professional Development

* Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering.

* Works with outside partners and other third parties.

* Develops positive working relationships with Customer groups or Customer Representatives.

* Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.

* Develops adoption tools and training material for Technical Product Management team.

* Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs

* Conduct market and customer research to identify opportunities and inform product strategy and roadmap development

* Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases

* Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes

* Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt

* Also responsible for other duties/projects as assigned by business management as needed

Knowledge, Skills and Abilities:

Required:

* Agile Methodology

* Backlog Management

* Customer Centricity

* Data Analysis

* Problem Solving

* Product Roadmap

* Solution Architecture Design

* Stakeholder Management

* Strategic Alignment

* Technical Design Documentation

* Technical Writing

Education and

Work Experience:

Required:

* Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience. Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience.

* 6+ years' experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/…