Salesforce Administrator

Salesforce Administrator to support the DSD (Direct Store Delivery) business. This role is both technical and collaborative, bridging the gap between technical system capabilities and business needs. The Salesforce Administrator tailors the CRM system (Salesforce) to meet the organization’s requirements, manages user access and data integrity, and integrates Salesforce with other enterprise systems to align with company’s overall technology and business goals

• Implement solutions across Salesforce Consumer Goods Cloud, Experience Cloud, and Mobile/Field applications, as applicable
• Configure & Customize Salesforce:
  Research, design, develop, test, implement, and manage product solutions.
• Collaborate with Product Managers, Architects, and Business partners to translate requirements into technical solutions
• Build and support integrations using REST/SOAP APIs and middleware platforms (e.g., Mule Soft)
• Support production systems, monitor performance, troubleshoot issues, and manage technical debt
• Participate in design reviews and contribute to platform standards, reusable components, and best practices
• Provide technical guidance and informal leadership to other engineers on the team
• User support & timely Issue resolution
• Responsible for upgrade-planning and execution.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies
• Experience working in Dev Ops-enabled environments (CI/CD, version control, automated testing)
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Liaise with vendors to assist in the resolution of any issues in functionality or interoperability of new applications.

• Bachelor’s degree in related field (e.g., Computer Science, Information Systems, etc.) or equivalent combination of education and work experience.
• 10+ years of experience as a Salesforce Administrator with 5+ years of experience in Consumer Goods Cloud & Retail Execution (REX).
• Experience with Consumer Goods Cloud, Experience Cloud, and Salesforce Mobile Retail Execution App
• Exposure to large-scale user bases and mission-critical platforms
• Experience supporting field sales, merchandising, or DSD-related solutions
• Experience in Dev Ops and Agile technology environments. (preferred)

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.