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Director, AIOps & Autonomous IT Reliability

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    AI Business & Operations
  • Management
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 159000 - 295000 USD Yearly USD 159000.00 295000.00 YEAR
Job Description & How to Apply Below

Thomson Reuters is seeking a Director of AIOps to lead the AI Operations and Automation function, building predictive, autonomic IT operations and automated resolutions with human oversight.

You will recruit and guide a small team of ML engineers and automation experts, define the L0 autonomous tier, and own the platform spanning Service Now Event Management and observability tooling, aiming to reduce MTTR and prevent incidents.

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