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HCLTech is looking for a highly talented and self-motivated Junior Service Now Developer to join it in advancing the technological world through innovation and creativity.

Job Title: Junior Service Now Developer

Job : 138449

Position Type: Full-Time

Location: Frisco, Texas/US Texas

• Support the development, configuration, and maintenance of Service Now applications and modules under the guidance of senior developers and administrators.
• Assist in implementing Service Now platform enhancements, workflows, forms, business rules, client scripts, and UI policies.
• Troubleshoot and resolve basic Service Now incidents, defects, and configuration issues.
• Support Service Now ITSM modules, including Incident, Problem, Change, Request, and Service Catalog Management.
• Assist with testing, validation, and deployment of Service Now enhancements and updates.
• Participate in platform upgrades, patching activities, and post-deployment support.
• Create and maintain technical documentation, process workflows, and knowledge articles.
• Collaborate with business users, technical teams, and stakeholders to gather requirements and support solution delivery.
• Assist in configuring forms, fields, notifications, workflows, and integrations.
• Perform data imports, updates, and basic reporting activities within the Service Now platform.
• Support system monitoring and ensure platform stability and performance.
• Follow Service Now development best practices and organizational standards.
• Participate in training, mentoring, and continuous learning programs to enhance Service Now knowledge and technical skills.

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field.
• Recent graduate or up to 2 years of experience in software development, IT support, application administration, or a related field.
• Basic understanding of the Service Now platform and its capabilities.
• Familiarity with IT Service Management (ITSM) processes and best practices.
• Basic understanding of Service Now modules such as Incident, Change, Problem, Request, and Service Catalog Management.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Strong attention to detail and commitment to delivering quality solutions.
• Eagerness to learn new technologies and grow within the Service Now ecosystem.

• Service Now Certified System Administrator (CSA) certification or actively pursuing certification.
• Internship or academic project experience involving Service Now development or administration.
• Familiarity with Flow Designer, Integration Hub, and Service Portal concepts.
• Exposure to REST APIs, web services, and system integrations.
• Basic understanding of Agile and Scrum methodologies.
• Knowledge of CMDB, Asset Management, or IT Operations Management concepts.
• Experience with source control tools and software development lifecycle practices.
• Exposure to cloud technologies and enterprise application platforms.

Pay Range Minimum: $46,000 per year

Pay Range Maximum: $50,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to  for investigation.

A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program;

401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your…