Field Service Technician - Texas Frisco

Overview

Join Our Dynamic Team as a Field Service Technician at GEA! Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Field Service Technician to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and opportunities for personal growth and development.

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.

• Support and execute installation and commissioning of equipment, planned and unplanned maintenance, servicing, repairs, upgrades, and modernization of equipment on customer sites or in-house workshops as required.
• Identify customer needs and service opportunities; communicate findings to Service Sales and Service Branch teams.
• Provide high-quality workmanship, professional communication, and foster trusting relationships with customers to support retention.
• Act as the face of GEA to customers and adhere to high ethical standards and applicable laws and governance.
• Troubleshoot GEA equipment and other manufacturers’ equipment; perform maintenance and repairs per SOPs and manuals.
• Prepare estimates for repairs, maintenance, installation, and commissioning; coordinate work with other departments to meet deadlines and budgets.
• Maintain records of repairs and maintenance for future service needs; ensure compliance with health, safety, and legal requirements.
• Coordinate work schedules with other departments and shops to minimize customer inconvenience; provide technical direction to service personnel.
• Read gauges and instruments, adjust mechanisms (valves, controls, pumps) to control fluid levels and distribution; operate equipment in compliance with legal guidelines.

• Certificate or Diploma or relevant qualification as an Artisan in a technical field; minimum of 5 years’ experience in the industry as a Field Service Engineer or similar role.
• Ability to read and understand basic schematics/diagrams; knowledge of Health and Safety regulations; health and safety training is preferred.
• Profound experience in mechanical, electrical (AC/DC), or millwright trades.
• Strong problem solving, customer service, and quality management skills; ability to manage budgets and contribute to cost savings.
• Excellent organizational, planning, professionalism, adaptability, dependability, and teamwork capabilities.
• Strong interpersonal and communication skills; ability to work with internal teams and external customers, including key customers and service providers.

The typical base pay range at start of employment is expected to be between $26 - $40 per hour. GEA has different base pay ranges for different locations within the United States. The pay range is not a guarantee of compensation; final offers depend on skills, experience, location, and other factors. Eligible for additional rewards.

Benefits include medical, dental, and vision coverage on day one; paid time off including holidays and PTO; a 7% 401(k) employer match; tuition reimbursement; wellness incentives;
Employee Assistance Program; and flexible Health Savings Spending Accounts.

GEA is an equal opportunity employer. Applicants will be considered without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status, or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if equally qualified.