Sr Facilities Manager

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This role manages a regional portfolio of retail or office facilities to ensure reliable and responsive facilities management services. It oversees work order management, program management, facility maintenance, and service contract administration. The role collaborates with cross‑functional partners and internal stakeholders to implement strategic facilities management initiatives. Success is measured by operational efficiency, customer satisfaction, financial stewardship, and quality service delivery.

The work supports a productive workplace environment and contributes to the organization's financial and customer experience goals.

The role leads outsourced Facilities Management providers responsible for work order execution, preventive maintenance, and vendor coordination, while retaining ownership of performance, service levels, and customer experience. In addition to operational execution, the role designs and manages facilities programs that drive macro‑level improvements in uptime, cost efficiency, and service consistency across the portfolio.

• Own operational performance for a regional retail or office facilities portfolio, ensuring facilities remain open, safe, and fully functional with minimal business disruption. Oversee outsourced facility managers who manage reactive repairs and preventive maintenance.
• Collaborate with internal stakeholders and cross‑functional partners to implement facility management strategies and process improvements.
• Administer service contracts for services including janitorial, building management system, HVAC systems and mobile technician services to support workplace services.
• Maintain financial accountability for facilities within the facilities budget to optimize cost efficiency.
• Monitor and analyze facilities performance data, using KPIs and trends to identify risks, improve vendor performance, and drive continuous improvement.
• Develop and manage facilities programs at scale (e.g., reactive maintenance optimization, preventive maintenance strategies, vendor standardization, cost reduction initiatives) to improve performance across the portfolio.
• Also responsible for other duties/projects as assigned by business management as needed.

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• 4-7 years Related experience (Preferred)
• OSHA trained and experience leading safety programs. (Preferred)

• Portfolio Management (Required)
• Work Order Management (Required)
• Property Management (Required)
• Problem Solving (Required)
• Analysis (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
Yes 10%

DOT Regulated Position (Yes/No):
No

Safety Sensitive Position (Yes/No):
No

Base Pay Range: $88,100 - $158,800. Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year‑end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

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