Assistant Manager

Overview

About Us
Want to bring the “care” back to the vision care industry? We are looking for charismatic types who are ready to be the heart of our brand. Whether it’s a friendly voice over the phone or a welcoming smile when a patient walks into the store, we need individuals who are passionate about helping customers look great and see great.

Pay Class:
Full Time

Pay Rate: $15.36 - $20.36 per/hr

A Visionworks Optical Supervisor/Assistant Manager is a leader of self and a supporter of the business. This role models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP will support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing coaching and development to associates to ensure a simple, human and bold patient and customer journey.

• Promote the store’s profitability and achievement of sales goals by delivering daily, weekly, and monthly targets with accountability.
• Model and engage in all steps of the patient/customer journey, and supervise/redirect associates in the exam lane and on the sales floor.
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer needs are met.
• Coach, motivate, and support associates to perform in their roles with excellence to ensure a flawless patient/customer experience.
• Use sound judgment to remove obstacles and resolve issues in the patient/customer experience in partnership with the General Manager.
• Execute broad operational activities to meet the store's financial and customer experience goals.

• HS Diploma, GED or equivalent experience required
• 1-5 years of supervisory experience required

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too) and exclusive employee discounts, including but not limited to:

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time Off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more

Everyone has a story that makes them who they are. Visionworks is committed to fostering an environment where all are seen and heard, embracing Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and considers qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. This role may include eligible bonuses, equity, and commissions as part of the compensation package.