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Product Success Manager Lead - Enterprise AI Legal
Job in
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-07-01
Listing for:
Thomson Reuters
Full Time
position Listed on 2026-07-01
Job specializations:
-
Management
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Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Thomson Reuters is seeking a Manager of Product Success to lead a team of Product Success Managers, focusing on customer engagement and product success for the CoCounsel Legal suite. The ideal candidate has 3+ years of experience in customer success, preferably in a SaaS environment, and is passionate about developing teams and driving retention and adoption.
The role involves coaching team members, executing customer success plans, and collaborating with internal partners to improve customer experience and achieve business objectives.
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