More jobs:
Senior Manager, IES Tier 3 Supportability
Job in
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-07-10
Listing for:
Intuit Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Intuit Inc. seeks a Senior Manager, IES Tier 3 Supportability to own the most complex IES escalations, build a scalable Tier 3 knowledge engine, and drive the engineering feedback loop.
You will lead a co-located team of experts and align cross-functionally with Product, Engineering, Sales, and Customer Success to improve retention and product quality for mid-market customers. The role emphasizes operational excellence, governance, and a data-driven approach to translate support outcomes into
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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