Senior Manager, Tier 3 Support & Product Insights
Job in
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-07-11
Listing for:
Intuit
Full Time
position Listed on 2026-07-11
Job specializations:
-
Management
-
IT/Tech
Job Description & How to Apply Below
Intuit is seeking a Senior Manager to lead the Next Level Help (NLH) Tier 3 Supportability for the Intuit Enterprise Suite. You will own the most complex escalations, define intake standards, and design a scalable enablement framework across Tier 2 partners, Product, Engineering, Sales and Customer Success.
This role requires strategic leadership and deep SaaS support expertise. You will partner with BPO and internal teams, drive operational excellence, and build a culture of ownership aligned
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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