Senior Store Manager

Senior Store Manager Job Summary

The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in‑store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results, and supporting the omni‑channel experience while ensuring customers are at the center of all activities.

• Drive individual and team sales performance and KPIs.
• Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback, annual performance reviews and individual development plans.
• Create a customer‑centric environment that delivers an exceptional experience.
• Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions.
• Assist in multi‑store staffing, interviewing, and hiring qualified candidates.
• Continue to develop skills, competencies, product knowledge through assigned coursework, training, and other company‑led activities.
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.) utilizing Operations team support and tools.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Ensure compliance with company policies, appearance and functionality standards, and state regulations.
• Partner with marketing to plan, implement and monitor the store’s social media strategy to positively impact brand awareness and increase sales.
• Lift or move 50+ pounds.

• Excellent career growth opportunities through on‑the‑job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

Competitive pay range of $89,000–$115,000 per year, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the company. Pay amount does not guarantee employment for any particular time.

Applications are accepted until 08/10/2026. Diverse candidates are encouraged to apply.

Legal authorization to work in the United States without the need for sponsorship. Proof of eligibility to work in the United States is required. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.