Director of AI-Driven Learning & Development
Job in
Frisco, Collin County, Texas, 75034, USA
Listed on 2026-08-05
Listing for:
SoFi
Full Time
position Listed on 2026-08-05
Job specializations:
-
Management
Project & Program Management, Operations Management
Job Description & How to Apply Below
SoFi is seeking a Director of Operations Learning & Development to build a modern, scalable learning ecosystem. You will own onboarding, product launch readiness, and knowledge management with a data-driven, AI-enabled approach.
You will lead a team, drive program strategy, and optimize content to improve metrics like FCR, CSAT, and NPS. This role requires strong executive communication and remote-friendly delivery.
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