Equipment Rental Guard Program Manager

Job Summary

American Rental Association (ARA) is a leading international trade association representing equipment and event rental operations, as well as manufacturers and suppliers serving the rental industry. With membership exceeding 12,000 rental locations and more than 1,000 manufacturers and suppliers worldwide, we partner with organizations of all sizes, including industry leaders such as John Deere, Sunbelt Rentals, Caterpillar, and United Rentals.

The Equipment Rental Guard (ERG) Program is ARA's industry-leading initiative focused on equipment security, theft prevention, and risk mitigation for rental businesses. Through education, best practices, industry partnerships, and practical tools, the ERG Program helps members protect their assets and strengthen their operations.

Under the direction of the Director of Loss Prevention, the ERG Program Manager serves as the primary point of contact for members participating in the program. This role is responsible for advancing program initiatives, increasing member engagement, and helping rental businesses reduce the risk of equipment theft.

The ERG Program Manager strengthens program awareness and supports the continued growth and effectiveness of ARA's theft prevention initiatives.

We're a well-established nonprofit with an office in Illinois, preparing to open another office in the Frisco, Texas area. We're looking for talented professionals to help us grow in this new market. This role is a unique opportunity to contribute to a respected organization while helping shape the future of equipment security and theft prevention across the rental industry.

You'll begin as a fully remote team member until our Frisco office opens. Once operational, this role will transition to a hybrid schedule with an expectation of working in the office at least four days per week.

If you're looking to grow your career and make a meaningful impact, we'd love to connect with you.

We're seeking a relationship-driven professional who is passionate about helping others and making a meaningful impact on the equipment rental industry. The ideal candidate is a strong communicator—both in person and by phone—who thrives on building engagement with our valued members and delivering exceptional member service.

You enjoy connecting with members to understand evolving industry needs and gathering insights that help shape and strengthen the Equipment Rental Guard (ERG) Program. Whether you're visiting members in the field, providing members with educational resources, or coordinating program initiatives, you bring professionalism and a genuine interest in equipment security, theft prevention, and risk mitigation.

• Serve as the first point of contact for ARA members participating in the ERG Program.
• Provide guidance, education, resources, and best practices related to equipment security, theft prevention, and risk mitigation.
• Collaborate with internal teams to develop content and enhance awareness campaigns.
• Travel to member locations and rental businesses to increase program awareness, provide support, and strengthen engagement.
• Under the direction of the Director of Loss Prevention, build and maintain strong relationships with security vendors, law enforcement agencies, theft prevention experts, and industry partners.
• Gather and document member feedback and program data to identify opportunities for improvement.
• Coordinate program initiatives across internal and external stakeholders to ensure successful execution and measurable impact.
• Support ongoing program initiatives and special projects as assigned.

• High school diploma or GED required; coursework in construction management, engineering, or a related field is a plus. A four-year degree combined with relevant industry experience will also be considered.
• Two or more years of program or project management experience coordinating initiatives across internal and external stakeholders.
• At least three years of experience in the equipment industry, particularly construction or agricultural equipment, preferred.
• Excellent verbal and written communication skills.
• Strong…