Director of Quality Engineering

Description

HITRUST is seeking an Associate Director of Quality Engineering to lead and mature quality engineering practices across the HITRUST software platform ecosystem. This leader will transform the current QA function into an integrated, automation‑first, and AI‑enabled quality engineering discipline embedded across the software development lifecycle, ensuring reliable, high‑quality software releases and strengthening trust in the HITRUST platform. The role operates within a complex platform environment supporting certification workflows, integrations, and evolving product capabilities.

This is not a traditional QA management role; it is a hands‑on leadership position focused on building a modern quality engineering discipline that is fully integrated with software development and platform delivery. This role requires a hands‑on leader who actively shapes and advances quality practices, while building the testing strategies required to support both legacy platforms and new platform development, balancing reliability, regression risk, and delivery velocity.

Working closely with the Senior Director of Development and Product Management, this role ensures quality engineering practices are embedded within sprint teams and development workflows. The role emphasizes shared accountability for delivery quality and release confidence, with a focus on building quality into the development lifecycle from the outset rather than validating it at the end. This includes supporting consistent quality practices across both legacy and emerging platform capabilities.

• Define and implement a modern quality engineering strategy aligned with HITRUST’s product and platform roadmap.
• Define the overall testing strategy and automation architecture for the HITRUST platform, ensuring appropriate coverage across unit, integration, API, and end‑to‑end testing.
• Establish testing strategies that enable developers to own unit‑level testing while Quality Engineering focuses on integration, system, and platform testing.
• Drive the continued evolution of QA from manual validation toward an automation‑first quality engineering model.
• Introduce modern testing practices that improve release confidence while increasing engineering velocity.
• Promote shift‑left quality practices that identify defects earlier in the development lifecycle and reduce downstream testing cycles.
• Ensure quality practices support both legacy systems and new platform development, balancing stability and innovation.
• Contribute hands‑on to framework design, test coverage planning, and quality improvements

• Partner closely with the Senior Director of Development to embed Quality Engineers within sprint teams and development workflows.
• Ensure Quality Engineering participation in sprint planning, backlog refinement, and release planning.
• Align testing strategies with engineering architecture and development practices.
• Collaborate with engineering and product teams to validate integration points across platforms and systems early in the development lifecycle.
• Drive early integration and end‑to‑end testing to identify interoperability issues and reduce downstream risk.
• Partner with engineering leadership to co‑own delivery quality, release confidence, and production stability across the platform ecosystem.
• Foster a culture where quality is a shared responsibility across engineering and Quality Engineering teams.
• Help define the appropriate distribution of testing responsibilities between developers and Quality Engineers to ensure efficient and scalable testing coverage.

• Partner with Product Management to understand product requirements, use cases, and customer workflows, ensuring testing strategies reflect real‑world usage.
• Validate end‑to‑end user journeys and critical workflows to ensure product quality meets customer expectations.
• Use product usage data and customer feedback to inform testing priorities and identify areas of quality risk.
• Collaborate with Product and Customer Success teams to surface and resolve…