PMO, Quality Assurance - QA​/QC

We're partnering with an established technology organization delivering mission-critical transportation solutions across North America. They're looking for an experienced PMO Quality Lead to drive quality excellence across multiple customer programs.

• Develop, implement, and maintain quality processes, standards, and procedures across multiple customer programs.
• Conduct quality audits and process reviews to ensure compliance with internal standards and customer requirements.
• Monitor quality metrics, identify trends, and recommend improvements to enhance delivery performance.
• Lead root cause analysis and implement corrective and preventive actions to address quality issues.
• Maintain comprehensive documentation of audits, quality reviews, and improvement initiatives.
• Ensure compliance with relevant industry standards and quality management practices.

• Partner with project managers, engineering, operations, and delivery teams to resolve quality-related challenges.
• Support customer quality concerns by investigating issues and driving timely resolutions.
• Prepare and present quality reports, findings, and recommendations to senior leadership.
• Promote quality best practices across project teams and encourage a culture of continuous improvement.
• Identify opportunities to improve processes, reduce defects, and increase operational efficiency.
• Review and enhance quality documentation, policies, and procedures.
• Proactively identify risks before they impact project delivery and customer satisfaction.
• Support ongoing process improvement initiatives across the PMO.

• Bachelor's degree in Engineering, Quality Management, Quality Assurance, or a related discipline.
• 5+ years of experience in Quality Assurance, Quality Control, or PMO Quality within a technology, engineering, manufacturing, or project-based environment.
• Experience developing and implementing quality management processes and audit programs.
• Strong understanding of quality standards, compliance, and continuous improvement methodologies.
• Experience using quality management tools, reporting, and statistical analysis techniques.
• Advanced Microsoft Office skills, particularly Excel for reporting and analysis.
• Excellent analytical, problem-solving, and organisational skills.
• Strong communication skills with the ability to influence cross-functional teams without direct authority.

• Experience supporting transportation, infrastructure, tolling, or large-scale technology programs.
• Knowledge of project delivery methodologies and PMO environments.
• Experience working within regulated or customer-focused industries.

• Opportunity to shape quality processes across multiple high-impact programs.
• Collaborative environment working with cross-functional project teams.
• High visibility role with opportunities to influence operational excellence.
• Competitive salary and comprehensive benefits package.
• Stable, growing organisation delivering critical transportation technology solutions.

If you're passionate about quality, continuous improvement, and driving operational excellence within complex project environments, we'd love to hear from you.