Server; Part-Time | Lounge TopGolf

Overview

THE MODERN HOME OF AMERICAN GOLF
Discover The Modern Home of Golf at our Frisco resort & spa. Omni PGA Frisco Resort & Spa is at the heart of modern golf culture, featuring two championship 18-hole golf courses, a 2-acre putting course, a 10-hole short course, and a variety of dining and wellness options. Stay in one of 500 rooms and suites or one of 10 exclusive ranch houses, and enjoy on-site pools, Mokara Spa, and 13 dining destinations.

Job Description
Omni PGA Frisco Resort is seeking a friendly and welcoming Server (Part Time) | Lounge by Top Golf to join our team. The resort offers 127,000 square feet of event space, 13 food and beverage outlets, a spa, and a full entertainment district. Lounge by Top Golf serves high-energy, chef-driven food with quality ingredients, a large selection of local craft beers, and elevated cocktails.

• Provide prompt, courteous service to guests and maintain genuine care in interactions.
• Greet guests entering the restaurant with a pleasant smile and superior customer service.
• Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
• Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
• Record transactions in MICROS and adhere to cash handling standards.
• Check in with guests to ensure satisfaction with each course and/or beverage.
• Present accurate checks and process payments.
• Maintain cleanliness of work areas and complete station setup and breakdown, along with other side work duties as assigned.
• Ensure tables are set up properly and glasses are polished and cleaned.
• Provide service according to Omni Moments of Service Standards.
• Be pleasant, smile, and greet all guests, using surnames when obtained.
• Clear and reset service areas and protect the hotel from liability with regard to over-serving guests.
• Perform any other duties as assigned by the restaurant manager.

• Minimum 1-year serving experience; high-volume sports/live entertainment bar experience preferred.
• Must have unexpired Food Handlers and TABC certifications or obtain upon hire.
• Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty cocktails.
• Previous cash handling experience preferred.
• Ability to clearly and pleasantly communicate in English with guests, management, and co-workers.
• Ability to input information into MICROS accurately and efficiently.
• Ability to handle stressful situations with a calm and welcoming demeanor.
• Ability to work cohesively with co-workers within and outside of your department.
• Ability to prioritize, organize, and follow up on guest requests in a fast-paced environment.
• Excellent customer service, service recovery, and problem-solving skills.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
• Must be able to stand and walk for extended periods in indoor/outdoor environments.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO poster and its supplement are available via the official links. If you require special assistance to apply, please email applica