AC Hotel Dallas Frisco - Barista-Restaurant

AC Hotel Dallas Frisco - Barista-Restaurant 1 Address 4343 Frisco Green Ave, Frisco, TX, 75034

Job Description

As a Barista, you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepare and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.

QUALIFICATIONS:

• Have a minimum of 6 months of F&B outlet customer services experience to include cash handling, preferably previous Barista experience.
• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
• Provides a professional image at all times through appearance and dress.

RESPONSIBILITIES:

• Prepares beverages requested by customers or servers according to standard operating procedures (i.e. proper proportions and ingredients control costs provide a consistent product to the guests).
• Maintains clean and organized work areas to maximize efficiency; sets up the bar and back bar according to established procedures.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Performs pre and post-shift side work including stock service station, makes coffee, etc.
• Access to back of house areas of the hotel and sensitive information.
• Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank.
• Interact and occasionally have unsupervised contact with guests and/or colleagues.
• Access and control to sensitive areas in the hotel premises, including the Storage/Liquor Room.
• Maintain a high level of trust and responsibility.
• Represent the company with certain level of reputation and good character as well as exercise sound judgement.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.