Cashier​/Greeter

Job Details

Level: Entry.

Job Location:

Omni Frisco Star - Frisco, TX 75034. Position Type:
Full-Time/Part-Time. Education Level: None. Job Shift: Any. Job Category:
Transportation.

• Provide warm welcome to incoming guests while ensuring timely seating.
• Make genuine connections and engage guests to ensure a personalized dining experience.
• Follow proper phone etiquette when answering the phones.
• Bus tables and deliver food to guests, as well as complete other daily tasks like maintaining a clean, orderly cashier area.
• Maintain a clean and organized work area and complete cleaning as assigned.
• Respond to and resolve customer complaints and concerns.
• Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities.
• Take payments and manage cash drawer.
• Apply menu knowledge to make knowledgeable suggestions to guests.
• Correctly enter all orders into the POS system, as well as bag and manage takeout orders.
• Thank guests as they leave, soliciting feedback about the quality of their service and dining experience.

• Reading, writing, and verbal communication skills required.
• Mobility required during the entire shift.
• Transport and carry objects (such as high chairs) up to 15 pounds up to 15 times a shift.
• Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.
• Must be able to stand and exert a well‑paced mobility for periods up to four (4) hours in length.
• Must be able to speak clearly and listen attentively to guests and other employees.

Prior experience as a host, hostess, greeter, maitre d, matradee, maitres d, crew member, team member, customer service, cashier, associate or other FOH part‑time restaurant job highly desirable.