Store Manager, Retail Sales

We’re looking for a Store Manager that’s passionate about supporting unique style, creative spirits and small business as well as being a Flea Style brand ambassador! This rockstar will help manage our retail store at The Star in Frisco.

• Positively represent Flea Style inside and outside the store
• Oversee daily retail operations
• Develop and implement growth strategies for sales and team
• Manage timely and accurate shipping + BOPIS orders for online closet
• Hire and train sales staff
• Schedule and lead monthly sales team meetings
• Delegate responsibilities to sales staff
• Plan and maintain sales floor procedures and policies
• Personal ongoing self‑development and personal growth as an employee
• Open and/or close the store
• Have knowledge and excitement for handmade, vintage + one‑of‑a‑kind products
• Create a fun and smooth customer experience
• Meet and exceed the team’s sales goals
• Process inventory
• Be a point of sale whiz
• Style hats for customers in our Hat Bar, creating unique, one‑of‑a‑kind pieces
• Assist with loss prevention
• Assist with special events
• Provide periodic after‑hours event assistance

• Initiate authentic client connections post‐sale through communication via social media, e‑mail, hand‑written notes and phone calls daily and weekly
• Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures
• Maintain customer communication, data, appointments and sales tracking
• Assist on all aspects of the customer experience through fit sessions and meetings
• Contribute to in‑store meetings and walk‑throughs
• Communicate customer feedback
• Offer community resources and local recommendations for customers (e.g., tailor, restaurants, dry cleaners, etc.)

We’re looking for rock stars!